Privacy Policy

Renu Writes Poem ("we", "our", or "us") operates the website at https://renuwritespoem.vercel.app/. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

We collect information in the following ways:

• Account information — when you sign in with Google or register an account, we receive your name, email address, and profile picture.
• Newsletter subscriptions — when you subscribe to our updates, we store your email address, double opt-in status, and newsletter preferences.
• Book orders — when you place a book order we collect your name, email, phone number, and delivery address to fulfill your purchase.
• Comments & interactions — any comment text, likes, or invitations you send through the platform.
• Gamification & badges — we compute reader milestones (e.g., number of books read, comments liked, or active status) to award reader achievement badges.
• Contact messages — when you use the contact form we receive your name, email, phone, subject, and message.
• Analytics & attribution — if you consent, we log anonymous share-source events (e.g. WhatsApp, email referrals) and page views to understand how readers discover our content. No personally identifiable information is stored in these logs.

• To operate and improve the website, its community features, and reading badges.
• To send you our email newsletter updates, new poem alerts, and book releases.
• To process and fulfil book orders and notify you of their status.
• To send you email invitations you initiate through the platform.
• To respond to contact/support enquiries.
• To moderate comments and maintain community safety.
• To understand traffic sources and improve our content — using only anonymised analytics and attribution data where consent has been provided.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use session cookies provided by NextAuth.js solely to keep you signed in. We do not use third-party advertising cookies. Vercel Analytics may set anonymous performance cookies.

We also use browser local storage to save your visual choices (e.g., poem text size adjustments), badge celebration triggers, and referral attribution tags (to remember how you first landed on our site). You can customize your tracking preferences or opt out of referral tracking at any time by selecting "Essential Only" in our cookie preferences banner.

We use the following services which may process your data under their own privacy policies:

• Google OAuth — for sign-in (Google Privacy Policy).
• Vercel — for hosting and analytics (Vercel Privacy Policy).
• Resend — for transactional email delivery.
• Vercel Blob — for media file storage.

We retain your account data for as long as your account is active. Order records are retained for a minimum of three years for legal and accounting purposes. Contact messages are kept until resolved and then archived. You may request deletion at any time (see Section 7).

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, please email us at renewritespoem@gmail.com. We will respond within 30 days.

We use industry-standard measures (TLS encryption, restricted database access, environment-variable secrets) to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

We may update this policy from time to time. Material changes will be announced on the website. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.

Questions or concerns? Reach us at renewritespoem@gmail.com or via our contact form.